• Implementation / Integration: - Adhere to set Roles and Responsibilities to support migration process for cash and eBanking products.
- Takes ownership of implementation case to ensure completion of migration / implementation / integration process.
- Monitor Overall Migration Progress: - Oversee and track the migration activities in the branch to ensure timely and successful completion.
- Provide regular status updates to related stakeholders, ensuring transparency and alignment with project goals.
-Stakeholder Communication: - Facilitate communication within working groups, ensuring all parties are informed and engaged.
- Follow up on project status and issues, ensuring timely resolution and progress.
- Share information and interact with Clients to educate and inform about the ISO20022 project and related information.
-Quality Assurance: - Ensure effective migration quality assurance processes are in place.
- Assess and ensure the overall customer impact and readiness towards proposed changes.
- Conduct quality assurance on the post-delivery impact of changes to ensure they meet the required standards.
-Issue Management: - Escalate and intervene in issues within related working groups to ensure they are addressed promptly.
- Manage risks and issues, developing mitigation strategies to minimize impact on the project.
• Documentation and Reporting: - Manage project documents, reports, and deliverables, ensuring they are accurate, up-to-date, and accessible to relevant stakeholders.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-cxl-group-job-analyst-client-implementation-support] • Strong communication and stakeholder management skills with min 3 years of relevant working experience.
• Excellent problem-solving and risk management abilities.
• Detail-oriented with a focus on quality assurance and customer Impact.
• Ability to work effectively in a fast-paced, dynamic environment.