Analyst, It Solutions

**Summary**:**Detailed Description**:Performs tasks such as, but not limited to, the following:Gather and document business requirements by engaging with business partnersWork with various IT teams and the business partners to deliver IT solutionsRespond to system problems by analyzing the issue and determining the next course of actionProvide system training to end usersParticipate in various IT projects as required**Knowledge/Skills/Competencies**:Strong customer service orientationGood analytical, technical, troubleshooting and problem solving skills.Good communication and documentation (including flow charting) skills.Good understanding of software development life cycle concepts and practices.Good knowledge of the business area to be supported and a good understanding of its associated business processes.Basic to good coding skills in specified programming languages.Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)**Physical Demands**:Duties of this position are performed in a normal office environment.Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.**Typical Experience**:1 to 3 years. Experience in similar roles**Typical Education**:Bachelors DegreeNotes: