If you're excited to do the most ambitious work of your career and change the way money moves around the world - join us!**Responsibilities**:**KYC Screening**: Conduct Know Your Customer screenings on customers, ensuring compliance with Australian KYC regulations particularly for complex cases. This involves verifying the identity of customers and assessing their risk profiles.**Build Processes**: Together with product teams (or on your own!), build new internal processes that will positively impact the onboarding experience for new prospects.**Stakeholder Management**: Communicate with customers and internal stakeholders, offering clear and concise information to guide them through the onboarding process and address their inquiries.**Global Operations**: Contribute to shaping and executing our global operations processes, collaborating with teams in different offices across the world.**You Care about Risk Management**:- you have a passion for detecting AML/CTF risk and ensuring the community is protected against bad actors and you are able to share this knowledge and experience with the team.**Qualities and Skills**:**Data-Driven**: You eat data for breakfast and have a structured approach to problem-solving**Builder. **You can build processes and automations from the ground up**Customer-Centric**: You truly care about providing a great customer experience, but without sacrificing risk**Details, details, details**: You have a keen eye for detail, crucial for compliance and accuracy in the KYC process**AML/KYC Knowledge (Bonus)**: While not essential, having prior knowledge or experience in Anti-Money Laundering (AML) and KYC processes can be a HUGE plus**We are looking for someone who**:- wants to make a meaningful impact through their work- never settles with the status quo and always seeks better solutions- is a genuine truth-seeker, able to speak up while staying humble**Qualifications**:- Experience working with a fast growing tech startup or top-tier strategy/management consulting or equivalent- Extremely strong analytical skills (spreadsheets mastery is a minimum)- Strong problem solving skills essential- Self-starter that can identify and prioritise opportunities to focus on- Excellent written and verbal communication and presentation skills- Technology, financial services and/or experience in a high growth environment is advantageous- Bachelor's degree or equivalentAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.Location- MY - Kuala LumpurType- Full timeDepartment- OperationsOnboarding Operations
