Anti - Fraud Surveillance Analyst

ResponsibilitiesSubject matter expert on fraud prevention and detection typologies.
Investigate external and/or internal fraud escalation in a proper and timely manner.
Analyze escalated cases to discover and bring down potential networks of fraudulent accounts.
Work closely with law enforcement agencies, including timely filing of reports, blocking of accounts, and dissemination of intelligence.
Identify new and emerging fraud patterns and anti-fraud typologies.
Perform fraud analysis to enhance the fraud system rules and parameters.
Conduct post-mortem and provide feedback on post-event to business units and stakeholders.
Prepare investigation reports.
Actively support the Group's Anti-Fraud strategy and functions.
Work according to 24/7 shifts, including weekends and Public Holidays.
Required to perform outbound calls to customers.
QualificationsUniversity Degree or equivalent preferred.
3 to 4 years' experience in fraud surveillance and/or transaction monitoring.
Strong knowledge of how fraud rules work and the key fraud indicators.
Knowledge of consumer and/or corporate banking, with knowledge of various payment channels is an added advantage.
Analytical and self-initiated to resolve issues, with demonstrated ability to understand and identify appropriate solutions and/or alternatives.
Demonstrates success in working independently and within a team, with leadership potential apparent.
Able to work under intense pressure.
Proficient level of interpersonal and communication skills.
Bilingual in English and Mandarin would be an added advantage.
Fresh Graduates are encouraged to apply.#J-18808-Ljbffr