Responsibilities:Monitor customs KPI's with customs brokers related to spend, service, and productivity.E2E ownership of Customs clearance activities within defined scope.Create & manage Customs clearing processes and Roles & Responsibilities with internal (Q/Plants/EEM/GBS/AFF) and external (3PL/HUB/(R) DC) stakeholders.Build strong relationships with external customs partners and internal stakeholders.Ensure customs regulations are in place for defined scope.Actively search for new industry trends.Organizes training for internal stakeholders on customs basics topics.Influences the global booking and customs strategy based on data analysis and newest insights.Attends forums / training to remain updated with latest Customs regulations.Leads Customs readiness for possible acquisitions and product launches."Go to" person (consultant) for any questions related to customs as well as supporting resolution of any unexpected customs issues.Required skills, experience, and education Educational Requirements:University degree or equivalent by experience.Basic Requirements:8+Years of direct international trade experienceDemonstrated learning agility, flexibility, ability to focus and prioritize.Experience in all modes of transportation (air, sea, & road), for ambient, cold chain and dangerous goods.Experience in systemic connectivity (interfaces) with External customs partners.Experience in managing complex Customs rules and regulations.Knowledge of Customs compliance and design of optimal freight flows.Able to deal with ambiguity and uncertainty.Emotional intelligence under conflict.Demonstrated strong leadership and influence skills.Proven ability to manage effectively in a crisis.Demonstrated multi-functional project management skills (FI, Q, IT, SC, Manuf.
).Experience of working on an international level.Demonstrated ability to negotiate effectively.Demonstrated ability to communicate effectively (verbal, written & presentation skills).Fluent in English (verbal and written).Experience with SAP.Deep Knowledge of incoterms, Free Trade Agreements, Preferential Origin rules, Embargo and Sanctioned Country restrictions, Tariff ClassificationExperience with manufacturing and supply chain operations.Pharmaceutical industry experience and knowledge of GMP (Good Manufacturing Practice) and GDP (Good Distribution Practice).Preferred skills experience and educationEducational Requirements:MBA or equivalent by experience.8 years of direct international trade experienceKnowledge on Import & Export regulations (FDA, Administer of Health, USDA or Agriculture, EPA, Swiss medic, EMA = European Medicine Agency, MOH and MOA (Ministry Of Health/Agriculture, Receita Federal, Vigilancia Sanitaria, DOH, etc ) …Working knowledge of Trade Programs (, Free Trade Agreements, Preferential Origin rules, Incoterms).Experience with transportation of controlled drugs.Import Manager Certificate & Certified Export Coordinator to remain updated with latest customs regulations.
Knowledge of SAP and interfaces with SAP or other systems.Understanding of Dangerous goods regulations).Mandarin, and any other languages are an asset.Expected Travel PercentageTravel requirements: 10 to 15%