Application Engineer

Job Description
Responsibilities:Provide first and second level support in handling order routing enquiries, trading disruptions, troubleshooting and respond within SLA.
Liaise between IT programmers and other stakeholders when IT issues occur.
Escalate promptly and decisively when the problem faced is beyond containment.
Monitor project schedules and system integrity/stability.
Maintain the daily application hotline.
Liaise with external application vendors on maintenance support.
Perform user acceptance testing for each system change.
Requirements:Advanced Diploma/Bachelor degree in Computer Science or related field.
2-3 years of application support, troubleshooting, and testing experience.
Software development experience in modern programming languages, such as C#, ASP.net or Classic ASP 3.0, and MS SQL server will be a competitive advantage.
Experience in the financial services industry or Equity Trading will be a competitive advantage.
Detail-oriented, self-motivated, and disciplined, with the ability to complete assigned tasks with minimal oversight in a professional and timely manner.
Possess strong analytical and critical thinking skills.
Able to understand business logic after discussion or self-study.#J-18808-Ljbffr