Job Description Responsibilities: Provide first and second level support in handling order routing enquiry, trading disruption, troubleshooting and respond within SLA.
Liaising between IT programmers and other stakeholders when IT issues occur.
Escalate promptly and decisively when problem faced is beyond containment.
Monitoring of projects schedule and system integrity/stability; Maintain the daily application hotline; Liaise with external application vendors on maintenance support Perform user acceptance testing for each system change; Requirements Advanced Diploma/Bachelor degree in Computer Science or related field 2-3 years application support, troubleshooting and testing experience Software development experience in modern programming languages, such as C#, ASP.net or Classic ASP 3.0 and MS SQL server will be a competitive advantage Experience in financial services industry or Equity Trading will be a competitive advantage Detail oriented, self-motivated and disciplined, with ability to complete assigned tasks with minimal oversight in a professional and timely manner Possess strong analytical and critical thinking skills Able to understand business logic after discussion or self-study Requirements Advanced Diploma/Bachelor degree in Computer Science or related field 2-3 years application support, troubleshooting and testing experience Software development experience in modern programming languages, such as C#, ASP.net or Classic ASP 3.0 and MS SQL server will be a competitive advantage Experience in financial services industry or Equity Trading will be a competitive advantage Detail oriented, self-motivated and disciplined, with ability to complete assigned tasks with minimal oversight in a professional and timely manner Possess strong analytical and critical thinking skills Able to understand business logic after discussion or self-study