Job Summary:
The Application Engineer for Pressure and Fluid Control provides technical expertise, support, and solutions for Southeast Asia and Taiwan's pressure and fluid control products. This role involves working closely with sales, product development, and customer support teams to understand client needs, develop tailored solutions, and ensure successful product applications. The ideal candidate will possess strong technical knowledge in pressure and fluid control systems and experience in providing technical support and application engineering, review and evaluate customer needs, prepare specifications, and recommend design modifications. The incumbent will be responsible for product customizations to extend product capability to new applications and assist in evaluating performance and market suitability of new product designs and competitive products.
In this Role, Your Responsibilities Will Be:
Technical Support & Solution Development:Provide expert technical support, assisting customers in selecting, configuring, and resolving systems.
Develop custom solutions and application recommendations based on clients' operational requirements and specifications.
Collaborate with sales teams to identify customer needs, clarify technical requirements, and present product solutions that meet these needs.Application Engineering & Product Expertise:Serve as a domain expert, providing insights into product features, functionality, and applications.
Conduct field visits to understand client challenges, perform site assessments, and ensure efficient product integration.
Prepare technical user documentation, such as product datasheets, manuals, and installation guides.
Conduct evaluation testing on product designs to resolve conformance to the product definition and customer needs.Customer Training & Support:Conduct training sessions, workshops, and demonstrations for customers, ensuring they are confident in the operation and maintenance of products.
Develop training materials tailored to the specific needs of the Southeast Asian and Taiwanese markets.
Support customers in resolving technical issues, either remotely or on-site as needed.Project Management & Implementation:Support project implementations from the initial planning phase through to completion, ensuring that projects are delivered on time and meet all technical specifications.
Collaborate with internal teams, such as project management, R&D, and product management, to align on timelines and results for customer projects.Market Feedback & Product Development:Gather feedback from customers and industry insights to relay to product development teams, aiding in future product improvements and innovations.
Stay informed on industry trends, competitors, and technology advancements in pressure and fluid control to support proactive product recommendations.Multi-functional Collaboration:Work with sales, marketing, and engineering teams to support business growth and promote product offerings in the region.
Coordinate with supply chain and logistics teams to ensure the timely availability of products for customer projects.Perform related work as apparent or assigned.
Who You Are:
You persist in accomplishing objectives despite obstacles and setbacks. You build and deliver effective solutions timely. You gain insight into customer needs. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You provide timely and helpful information to individuals across the organization. You encourage the open expression of diverse ideas and opinions.
For This Role, You Will Need:
Bachelor's degree in Mechanical Engineering, Chemical Engineering, or related field.
3-5 years of experience in application engineering, technical support, or a similar role in any related industries (e.g., industrial automation, fluid dynamics).
Proven technical expertise and strong technical understanding in pressure and fluid control products and applications, with hands-on experience in supporting customer implementations.
Customer-focused with strong interpersonal skills, problem-solving and analytical skills.
Project management skills for coordinating installations and implementations.
Proficiency in using engineering tools and software relevant to pressure and fluid control.
Excellent presentation and communication skills for technical presentations and training.
Willingness to travel within the region to support customer inquiries.
Preferred Qualifications that Set You Apart:
Familiarity with industry standards and regulations for pressure and fluid control in Southeast Asia and Taiwan is a plus.
Solid understanding of the application of control system hardware, including valves, regulators, filters, pressure and flow measurement instrumentation, process controllers and PCs used in industrial applications, and hydraulic and pneumatic control system dynamics.
Possess own transport.
Our Offer To You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emerson's compensation and benefits programs are designed to becompetitive within the industry and local labor markets . We also offer acomprehensive medical and insurance coverageto meet the needs of our employees.
We are committed to creating a global workplace thatsupports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through ourWork Authorization Sponsorship .
We attract, develop, and retain exceptional people in an inclusive environment, where allemployees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.
We have established our Remote Work Policy for eligible roles to promoteWork-Life Balancethrough a hybrid work setup where our team members can take advantage of working both from home and at the office.
Safety is paramount to us, and we are relentless in our pursuit to provide aSafe Working Environmentacross our global network and facilities.
Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
Our Commitment to Diversity, Equity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place.
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