Application Specialist Executive (Clinical Diagnostics)We are hiring an Application Specialist for our Clinical Diagnostics team. In this role, you will be responsible for implementing, training, onboarding, and delivering outstanding service to our customers. You'll need to learn the product quickly and deliver frontline implementations, support, and training to users in the field. In addition, you will collaborate with our sales team, delivering customer demos and supporting customer product evaluations. Experience in auto-immune testing or cytology is preferable.
Duties and Responsibilities:
Support the growth in the business line by providing technical support and expertise within the established diagnostics platform.
Assist in pre-sales presentation, workshops and preparation (tender specs preparation)
Coordinate and conduct demonstrations, installations and commissions on the equipment at customer sites.
Conduct post-sales application training
Respond to customer's request to troubleshoot problems and take corrective actions within the target timeline
Develop and maintain excellent relationship with customers
Responsible for the initial and on-going product/technology training for company's sales team members
To be successful in this role, you would require:
A Bachelor's Degree in Biomedical or equivalent
Preferably with least 2-3 years of professional working experience in a similar industry.
Possess a car and valid driving license.
Willing to travel extensively.
After office hours/weekend support may be required when needed.
Experience in auto-immune testing/cytology is preferred. Experience as a cytotechnologist is an added advantage.
Everlife-Chemopharm Group is South East Asia's preferred partner for diagnostic and scientific solutions. We have presence in Malaysia, Singapore, Thailand, Indonesia, Philippines and Vietnam. We have been supplying clinical and scientific communities with comprehensive diagnostic and scientific solutions for decades. We Enable Better Outcomes in Health and Science by providing laboratories with the best product technologies and services.
As a firm believer in developing our human capital, Everlife-Chemopharm has developed and implemented various HR initiatives and programs to recognize, develop and reward talented employees, and to make Everlife-Chemopharm a great workplace for our employees.#J-18808-Ljbffr