Application Support Engineer

Key required skill
Understand Apache HTTP Server or Nginx Web Application.Understand Tomcat Application.Basic skill in Windows Server.Basic skill in Linux command.Understand SQL script.Why we need you
Diagnose issues related to application and properly communicate & deliver solutions to external clients within the product delivery scopeProvide support and identify all issues and prepare appropriate documentation all issues and solutions & share between software & business teamCommunicate & work closely within inter department example software team & business team & infrastructure teamPreparing maintenance plans & upgrading schedule for supporting applications.Prepare and maintain reports for every productSupervise all alerts related to application and system procedures and provide services proactively.Good to have
Minimum 2 years' experience as technical or application support lvl 2Understanding software / patch delivery base on web application flow and processExperience in software delivery process flow will be added value (on prem / cloud)Experience and knowledge in e commerce software & business flow will be added valueGood soft skills as the job scope require communicate with multiple department & external clients Possess self-initiative and able to work independently and collaborative with people at various levelsWilling to travel on overseas assignments, travel to data center, client office, shift standby (rotate) & standby for patching activities