Apprentice - Customer Service

Job Description ABOUT YOUR ROLE: You are part of the Apprenticeship Program which is a 12-month initiative dedicated to the comprehensive learning and development of individuals in the field of Customer Service.  In addition to on-the-job training in Customer Service, you will receive training and guidance in various functional areas, including communication, negotiation, project management, and participation in projects related to customer excellence and management.  Towards the final three months of the program, you will have the opportunity to collaborate with the Order Fulfillment team to gain a comprehensive understanding of our end-to-end order management processes.  Apprentices who demonstrate exceptional performance and potential during the program will be considered for a full-time role upon its completion.
YOUR RESPONSIBILITIES WILL INCLUDE: Support Customer Service team and business functions in Malaysia to manage our customers' experience.
Assist in Customer service related projects.
WHAT WE OFFER: Day to day mentoring from the manager A dynamic and supportive work environment Learning opportunities in the latest real-world business and customer management applications  Qualifications Possess an advanced diploma or higher qualification, Less than 1 year of relevant professional experience.
Open to graduates from all academic disciplines and specializations.
Basic skills in Google Workspace tools and applications.
Willingness to commit to a twelve-month contract.
Additional Information AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER