Exciting Opportunity: Area Manager
Location: ICARE PHARMACY, TAIPING
Type:Full Time, Permanent
Salary:RM 8,000.00 – RM 10,000.00 per month
About Us:Join the creative hub at ICARE RX SDN BHD, a thriving pharmacy in Taiping, Perak, committed to enhancing our local community's well-being.
Job Description:-
Store Operations Management:Ensure each pharmacy is properly staffed, well-maintained, and stocked with necessary medications and healthcare products.
Set and maintain store policies, procedures, and standards to ensure consistent service quality.
SOP Creation and Implementation:Develop and implement SOPs across different departments to ensure uniformity and efficiency in operations.
Regularly review and update SOPs to align with best practices and regulatory requirements.
Problem Solving and Action Planning:Identify and analyze company problems, providing effective solutions and action plans.
Monitor the implementation of solutions, evaluating their effectiveness, and making necessary adjustments.
Proposing Improvements:Continuously assess operations and processes to identify areas for improvement.
Propose and lead the implementation of innovative ideas and initiatives to enhance business performance.
Stock Take Audits:Conduct regular stock take audits in branches to ensure accurate inventory management.
Analyze audit results, address discrepancies, and implement corrective actions.
Team Leadership and Development:Supervise and support pharmacy managers and staff at each location.
Provide leadership, guidance, and coaching to ensure excellent customer service and adherence to regulatory guidelines.
Conduct performance evaluations, provide training, and address staffing issues.
Financial Management:Monitor and manage the financial performance of each pharmacy.
Develop budgets, track expenses, and analyze sales data to identify trends and growth opportunities.
Work with pharmacy managers to develop sales strategies and promotional activities.
Inventory Management:Oversee inventory management processes, including ordering, stock rotation, and minimizing wastage.
Collaborate with suppliers to negotiate favorable terms and ensure timely deliveries.
Compliance and Regulatory Oversight:Ensure compliance with pharmaceutical regulations and industry standards.
Oversee adherence to patient privacy and healthcare practices at each location.
Customer Service and Relationship Management:Maintain strong relationships with customers and address any concerns or complaints.
Handle escalated customer issues and work to maintain a positive reputation for the pharmacies.
Performance Analysis and Reporting:Regularly analyze sales, financial, and operational data to make informed decisions.
Generate reports and present performance metrics to higher-level management.
Expansion and Growth Initiatives:Identify potential locations for new pharmacy branches and evaluate market trends.
Contribute to strategic plans for expanding the retail pharmacy business.
Documentation:SOP Drafts: Create, review, and update drafts of SOPs for various departments.
Stock Take Reports: Document findings from stock take audits, including discrepancies and corrective actions.
Name Lists: Maintain updated name lists of staff for communication and organizational purposes.
Floor Plans: Develop and update floor plans for branch layout optimization.
Universities Info: Gather and maintain information on universities for recruitment and collaboration purposes.
Supplemental Pay:
- Attendance bonus
- Performance bonus
- Yearly bonus
How to Apply:
Ready to bring your unique touch to ICARE Pharmacy? Send your resume and a captivating cover letter to ****** or WhatsApp your CV to 019-895 1298.
Don't forget to spice it up with "Area Manager Application - (Your Last Name)" in the subject line. Selected applicants will be invited to join our creative family.
Application Deadline:
30th November 2024Summary of role requirements:Flexible hours available
More than 4 years of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 02 December 2024
Expected salary: RM8,000 - RM10,000 per month#J-18808-Ljbffr