Job Responsibilities:
Assist Training Executive in the development and updates of Training Program Materials and documents for both store operations and non-operations related.
Liaise with Training Executive to ensure information and activities are consistently communicated and updated.
Conduct basic/refresher/new outlet opening training and other staff performance improvement tasks assigned regularly.
Conduct follow-ups and on-the-job evaluation for new staff to certify the staff.
Monitor and manage their base Training Centre and Training Store (if available) to ensure that both venues are well maintained and in good and ready condition.
Assist in any additional activities within COE department function assigned by superiors on timely execution to achieve company and departmental goals and targets, and ensure all activities are recorded and documented.
Drive internal and external communications with relevant parties to ensure smooth execution of the activities.
Job Requirements:
Degree in any field.
Preferably degree in Education, Retailing, Management.
Willing to travel within Klang Valley and outstation.
Experience in Operations Training or Soft Skills Training.
Experience in outlet operations management (retail / F&B).
Spoken Language:Malay, English.
About myNEWS Holding Berhad:
myNEWS Holding Berhad currently has over 400 retail stores in Malaysia.
We are the market leader in press and convenience retailing, specializing in convenience items such as tobacco, reload services, beverages, snacks, confectioneries, and printed media.
Our outlets are located at easily accessible locations in popular shopping malls, hypermarkets, hospitals, office complexes, hotels, and transportation hubs.
Since its inception in 1997, we continuously strive to offer quality products and services.
We constantly evolve our stores and offerings for an easy and efficient shopping experience.
We operate under brands such as myNEWS.com, newsplus, MAGBIT, THE FRONT PAGE, as well as WHSmith, which is operated under our equal joint venture with WHSmith Travel, one of UK's leading retailers.
We are also involved in the operation of WHSmith news and book retailing stores in airports throughout Malaysia and run a food and beverage outlet named Bison Café.
In addition, we have a food processing centre which produces fresh food products sold in our outlets.
In view of our rapid growth and aggressive expansion plans, we are looking for energetic, enthusiastic, and service-oriented individuals to join us.#J-18808-Ljbffr