Join our fast-growing Asia-Pacific Global Operations team as a Senior Associate, based in Kuala Lumpur, Malaysia, where you will have the opportunity to work on EY's largest multi-country client engagements.
We deploy strong multi-skilled teams working seamlessly across countries and service lines, with major hubs in Malaysia, Singapore, India, and the Philippines.
Your Key ResponsibilitiesAct as single point of contact towards our client's tax manager or director in Asia-Pacific and report to the responsible manager/senior manager/director/partner in EY.
Support the client serving team and manage the relationship with other teams/offices involved in supporting this client.
Set-up and drive standard processes and monitor global metrics.
Oversee day-to-day operations, manage financials, and coordinate services.
Review progress of operational and continuous improvement targets.
Review end-to-end process improvement suggestions; integrate and track agreed-upon process changes.
Report service performance and escalation status; develop corrective action plans.
Conduct monthly update calls and meetings.
Identify issues and opportunities to continuously improve the indirect tax compliance processes.
Supervise, coach, and lead junior team members.
Broaden the relationship network with existing clients and participate in commercial initiatives together with manager/senior manager/director/partners.
Proactively communicate and collaborate with other sub-service lines and identify and facilitate cross-selling opportunities.
Propose improvement possibilities to raise effectiveness and efficiency of the work processes.
In addition, you will get a chance to work on one or more strategic initiatives we define in terms of:
Process:standardization, centralization, design new services, legislative updates, etc.
Technology:automation, data analytics, dashboarding, etc.
People:training program, career development, recruitment, etc.
Go to market:position new services, marketing of existing services, etc.
Skills and Attributes for SuccessDynamic, innovative & problem resolution focus with strong communication skills, both written and verbal.
Team player with project management capabilities.
Highly motivated with the ability to work both independently and in a team.
A desire to learn and develop into the role.
Ability to plan and prioritize work.
To Qualify for the Role You Must HaveA Bachelor/Master degree xxx.
Minimum 4 years of relevant professional experience in tax, either in industry or with other service providers.
Basic understanding of other compliance activities such as indirect tax, statutory accounting, and corporate tax compliance.
Basic understanding of IT/ERP systems and indirect tax reporting solutions.
Ideally, You'll Also HaveFluency in English – written and spoken.
Any additional language is an asset.
Excellent communication across cultures and within a virtual working environment.
What We Look ForExperienced professionals who want to join our fast-growing team and accept the challenge to provide high-quality service to our clients and to continuously improve.
What Working at EY OffersWe offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business.
We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.
Plus, we offer:
Continuous learning:You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership:We'll give you the insights, coaching, and confidence to be the leader the world needs.
Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs.#J-18808-Ljbffr