Marketing Communications (Marketing & Communications)Full timeMinimum Requirements:Bachelor's degree or equivalent diploma.Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.8+ years of experience in operations, preferably in BPO/ITES industry.5+ years of people management experience, including managing team leaders, and a strong desire to develop team members.Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.Significant experience in a complex fast-paced environment.Excellent written and verbal communication skills.Preferred Requirements:Having high cultural awareness of political and social situations is a plus!Proficiency in English and Multi-lingual is highly preferred (depends on the market assignment).Build a positive relation with Client to create new business opportunities.Identify potential risks and opportunities for improvement in the process and suggest solutions.About Teleperformance:Teleperformance is a global digital business services company, with more than 410,000 inspired and passionate people speaking more than 300 languages. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services.Check us out!:https://youtu.be/TG3lqGd6hEY#J-18808-Ljbffr