Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location:
Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Condé Nast Readers' Choice Awards 2020, is flanked by a tropical rainforest, limestone cliffs, and the emerald waters of the Andaman Sea. The natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within a UNESCO World Geopark, our Resort's Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.
About the role:
The Assistant Executive Housekeeper assists the Executive Housekeeper in managing the day-to-day operations of the housekeeping department. This includes overseeing the cleanliness, organization, and maintenance of guest rooms, public areas, and back-of-house spaces, ensuring that service standards are consistently met.
What you will do:
Assist in hiring, training, and scheduling housekeeping staff, ensuring adequate staffing levels are maintained.
Monitor and ensure that all housekeeping activities meet the resort's cleanliness, safety, and hygiene standards.
Supervise housekeeping teams in the cleaning and maintenance of guest rooms, corridors, public areas, and back-of-house areas.
Monitor daily assignments to ensure that proper quotas and standards are maintained, as well as the ability to review daily arrivals, VIPs, Special Request/Amenities, Group needs, room assignments and coordinate with Front Office.
Assist the Executive Housekeeper in managing the department's budget, ensuring cost-effective operations by monitoring labor costs, inventory usage, and other expenses to ensure compliance with the budget.
What you bring:
Minimum of 3-5 years in a housekeeping supervisory role, preferably in a luxury hotel or resort environment.
Exceptional leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
Strong organizational skills and attention to detail.
Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
5 working days
Schedule & Hours:
This is a Full Time position.
The location for this position is: Langkawi, Kedah, Malaysia.
Learn more about what it is like to work at Four Seasons:
http://jobs.fourseasons.com/
For more details please visit our website: http://www.fourseasons.com/langkawi#J-18808-Ljbffr