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Administrative Assistants (Administration & Office Support)
Full time
About the role
This is an exciting opportunity to joinCONTROL UNION (MALAYSIA) SDN BHDas an Assistant Manager in the Commercial Training Division. In this full-time role based inKlang, Selangor , you will play a key part in supporting the overall commercial operations of the company.
What you'll be doing
Leadership and Management:
- Lead and manage the Commercial Training Division team, including trainers and support staff.
- Develop and implement strategic plans for the training division to align with organizational goals.
- Set performance goals and conduct regular performance reviews for team members.
Training Program Development:
- Design and develop comprehensive training programs for commercial teams, including sales, marketing, and customer service.
- Ensure training programs are up-to-date, relevant, and effective in meeting the needs of the business.
- Collaborate with subject matter experts to create specialized training modules.
Training Delivery:
- Oversee the delivery of training programs, ensuring consistency and quality across all sessions.
- Utilize a variety of training methods, including in-person, virtual, and blended learning approaches.
- Ensure trainers are well-prepared and equipped with the necessary resources and materials.
Evaluation and Improvement:
- Develop and implement evaluation methods to assess the effectiveness of training programs.
- Collect and analyze feedback from participants to identify areas for improvement.
- Continuously update and enhance training programs based on feedback and industry best practices.
Budget Management:
- Prepare and manage the budget for the Commercial Training Division.
- Monitor expenses and ensure training programs are delivered within budgetary constraints.
Stakeholder Engagement:
- Collaborate with senior management and other departments to identify training needs and align training initiatives with business objectives.
- Build and maintain relationships with external training providers and industry experts.
HRDF/HRDC Application & Management:
- Manage the entire HRDF process including registration, submission of claims, and reconciliation of payments related to training and development.
- Ensure compliance with HRDF guidelines on hiring external trainers.
- Prepare and maintain accurate records of HRDF invoices, training schedules, training materials, and reports for auditing purposes.
Reporting and Documentation:
- Maintain accurate records of training activities, including attendance, feedback, and outcomes.
- Prepare regular reports on training program performance and present findings to senior management.
What we're looking for
Bachelor's degree in Business, Education, Human Resources, or a related field.
Minimum of 5 years of experience in training and development, with at least 2 years in a managerial role.
Proven experience in designing and delivering training programs for commercial teams.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to analyze data and make data-driven decisions.
Proficiency in using training software and tools.
Certification in training and development (e.g., CPTD, ATD) is a plus.
Additional Skills:
- Strategic Thinking
- Leadership and Team Management
- Communication Skills
- Organizational Skills
- Analytical Skills
- Budget Management
- Adaptability and Flexibility
This role may require occasional travel to various locations for training sessions. Flexibility in working hours may be required to accommodate different time zones and training schedules.
What we offer
AtCONTROL UNION (MALAYSIA) SDN BHD , we are committed to providing a supportive and rewarding work environment. Our competitive benefits package includes:
Attractive remuneration and performance-based bonuses
Comprehensive medical and insurance coverage
Opportunities for career development and skills training
Work-life balance initiatives, such as flexible working arrangements
A collaborative and inclusive company culture
Apply nowto join our dynamic team and contribute to the growth of our organization.#J-18808-Ljbffr