Assistant Manager, Customer Account Management

56698 | Operations | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent
Job Summary
This position involves monitoring and clearing excess payments, data checking for statements to customers, adhoc regulatory reporting, and customers' data cleaning.
Key Responsibilities
In charge of annual statements, daily and adhoc notices/outbound communication to customers and intermediaries
Assist in project and enhancement initiatives related to policy account
In charge of prepay and payable management
In charge of reporting to regulatory bodies, auditors and other internal/external parties
In charge of customers and policies data cleaning
Key Requirements
Diploma/Degree in any discipline
Minimum 5 years working experience, preferably in the insurance industry
Result-oriented with sense of urgency towards True Customer Centricity
Good command of spoken and written English
Willing to work long hours.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.#J-18808-Ljbffr