Assistant Manager, Fund Distribution Services

Assistant Manager, Fund Distribution ServicesWhat is the opportunity?
CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC Investor Services' European business and Malaysia centre of excellence, delivering operational excellence.
As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland, and United Kingdom) with a global operating model that maximises efficiencies across time zones, supports 22/5 operational capability with a follow-the-sun model, enhances scalability of our global operations, and the implementation of standardized processes.
The Assistant Manager, Fund Distribution Services is responsible for ensuring the team operates accurately and timely on agreed day-to-day processes supporting the capital call/subscription, distribution/redemption, transfer, and conversion functions across the range of Shareholder Services structures.
Region:Lux
Working Hours:3pm - 12am or 4pm - 1amWhat will you do?
Manage the day-to-day activities for Dealing, Reporting, and Settlement including validation.
Responsible for the accuracy, timeliness, and completeness of transactions as per defined procedures, whilst meeting Client Service Level Agreement (SLA) & team KPI's/KQI's.
Act as the team's "go-to" personnel in matters related to Dealing, Reporting, and Settlement.
Monitor workloads and coach team members on technical aspects of day-to-day operations, escalating matters of concern to the appropriate levels.
Promote CACEIS's Values and Golden Rules.
Ensure governance during Distribution/Special Events/Ad-H#J-18808-Ljbffr