Assistant Manager, It Sap Functional Lead

Assistant Manager, IT SAP Functional LeadSkip to content
Assistant Manager, IT SAP Functional LeadBusiness/Systems Analysts (Information & Communication Technology)
Full time
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ROLE AND RESPONSIBILITIES
As part of the KLK OLEO Global SAP team, the role includes but is not limited to SAP MM, SD, and WM modules in terms of design, analysis, development, documentation, testing, and support work related to the module.
Strong knowledge and understanding of MM, SD, and WM (compulsory) and integration with different modules.
1. SAP Support
Provide first and second-level global SAP support, inclusive of the monitoring, tracking of incidents and service/change requests in meeting service-level obligations.
Escalate critical issues/problems to management or Application Management Services (AMS) for prompt technical, resolution and development.
Act as liaison between business users and technical team for troubleshooting: investigate, analyze, and solve SAP-related problems.
2. Change Request
Prepare, review, and consolidate change requests for new developments/enhancements to ensure a standardized and harmonized process.
Perform implementation of best practices, improvements, and new/change requests from users and ensure conformance with the change process.
Execute more complex prototyping/configuration and testing of new business solutions based on dedicated business requirements while ensuring quality assurance.
3. Projects
Responsible as module team lead for the roll-out implementation of SAP global and regional projects, integration projects, enhancement, and small local Projects.
Leading a team of internal and external consultants in the entire project life cycle implementation, from blueprinting, designing, building, configuring, testing the SAP solution, training key users, and performing system rollouts until post-go-live support.
Participate in the implementation and rollout of other IT projects, guiding external and internal team members to ensure the adherence to KLK OLEO SAP ERP prototype and system integrity, according to agreed deliverables and deadlines.
Manage and execute any other ad-hoc projects/tasks assigned by the superior.
Execution of studies in the preliminary stage of projects including evaluation of solutions.
4. Team/People Management
Act as subject matter mentor to junior team members.
Monitor and evaluate team performance, identify areas for improvement, and implement appropriate actions to drive productivity and efficiency.
Identifying training and skill development needs for the team.
Communicate regularly to immediate superior on projects, CRs, and support status.
Able to communicate complex contexts convincingly to the stakeholders within the organization and build stable relationships.
KNOWLEDGE AND SKILLS
SAP implementation/rollout/support experience with at least 3 full cycles of related modules delivered.
Hands-on with the related configurations and able to deliver and govern high-quality work for Functional Specification Documents (FSD) and Technical Specifications Documents (TSD).
Strong knowledge of data conversion tools and data conversion methodology.
Good knowledge of authorization objects, roles & profiles.
Strong understanding of ABAP coding (debug skills).
Demonstrate strong knowledge of SAP integration.
Understanding process manufacturing and business processes is an added advantage.
Demonstrate proficiencies in office productivity tools (e.g., Excel, Word, and PowerPoint).
Demonstrate fluency in the local language and ideally in English, both written and spoken.
WORK EXPERIENCE AND EDUCATION
Degree in Computer Science / Information Technology or equivalent.
Minimum of 5 to 8 years of experience in designing and configuring SAP modules.
Certified SAP Professional and experience in a consulting environment is a plus.
S/4 HANA (upgrade, rollout, or support) experience is an added advantage.
OTHER REQUIREMENTS
Self-motivated, team player, fast learner, able to work with minimum supervision.
Ability and willingness to travel oversea and local (with own transport) within Klang Valley.
Applicants should be Malaysian citizens or hold relevant residence status.
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Your application will include the following questions: Which of the following statements best describes your right to work in Malaysia? How many years of people management experience do you have? What's your expected monthly basic salary? Do you possess or have access to your own transportation? Which of the following types of qualifications do you have? Are you willing to travel for this role when required? Are you willing to undergo a pre-employment background check?
KLK OLEO is one of the world's leading oleochemical producers that is committed to delivering excellence in the global marketplace. Our integrated oleochemical complexes located in key sourcing and supply markets (Malaysia, Indonesia, China and Europe) produce a wide range of high quality sustainable oleochemical products from natural renewable raw materials.
KLK OLEO is part of Kuala Lumpur Kepong Berhad ("KLK"), a leading international plantations group listed on the Main Market of Bursa Malaysia Securities Berhad. Strategically integrated to our upstream plantations parent, KLK OLEO is able to extract synergies and focus on developing sustainable solutions and reliable supply for our customers. At KLK OLEO, sustainability is integral to our business. Being a member of the RSPO, we are committed to delivering high quality and safe products to our customers, and ensuring high traceability throughout our supply chain. KLK OLEO's strong commitment to meet customers' expectations underscores our solid reputation as a reliable supplier in the global market place.
KLK OLEO's production portfolio ranges from basic oleochemical products, such as fatty acids, glycerine, fatty alcohols and fatty esters, all the way down the spectrum to specialties, such as methyl ester sulphonate (MES), surfactants and phytonutrients. Our products are used in diverse end-use applications, including home & personal health care, cosmetics & toiletries, food, flavours & fragrances, lubricants, polymers and industrial chemicals. Backed by a firm belief in innovation and a strong R&D culture, the creation of new downstream businesses continues to be the cornerstone of our strategy to capitalise on the integrated value chain.
Headquartered in Malaysia, with a workforce of 3,000 people worldwide, KLK OLEO strives to develop and uphold good relationships and long term partnerships with our customers and stakeholders.
KLK OLEO is one of the world's leading oleochemical producers that is committed to delivering excellence in the global marketplace. Our integrated oleochemical complexes located in key sourcing and supply markets (Malaysia, Indonesia, China and Europe) produce a wide range of high quality sustainable oleochemical products from natural renewable raw materials.
KLK OLEO is part of Kuala Lumpur Kepong Berhad ("KLK"), a leading international plantations group listed on the Main Market of Bursa Malaysia Securities Berhad. Strategically integrated to our upstream plantations parent, KLK OLEO is able to extract synergies and focus on developing sustainable solutions and reliable supply for our customers. At KLK OLEO, sustainability is integral to our business. Being a member of the RSPO, we are committed to delivering high quality and safe products to our customers, and ensuring high traceability throughout our supply chain. KLK OLEO's strong commitment to meet customers' expectations underscores our solid reputation as a reliable supplier in the global market place.
KLK OLEO's production portfolio ranges from basic oleochemical products, such as fatty acids, glycerine, fatty alcohols and fatty esters, all the way down the spectrum to specialties, such as methyl ester sulphonate (MES), surfactants and phytonutrients. Our products are used in diverse end-use applications, including home & personal health care, cosmetics & toiletries, food, flavours & fragrances, lubricants, polymers and industrial chemicals. Backed by a firm belief in innovation and a strong R&D culture, the creation of new downstream businesses continues to be the cornerstone of our strategy to capitalise on the integrated value chain.
Headquartered in Malaysia, with a workforce of 3,000 people worldwide, KLK OLEO strives to develop and uphold good relationships and long term partnerships with our customers and stakeholders.
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