At The Estée Lauder Companies (ELC), we believe that technology will power the future of beauty.Across more than 25 globally recognized brands sold in over 150 countries and territories, we use technology to redefine how consumers worldwide explore and express their individual beauty.Infused throughout our organization is a desire to push the boundaries and invent the unexpected.This position is accountable for the successful delivery of Retail Accounting (including Online) services for SMVIP affiliates, in accordance to the defined SLAs/KPIs.To ensure both the processes are in comply to Group policies and procedures, and local statutory requirement.Support and drive continuous improvement/automation.In your new role you will involve: Overview of The Role This position is accountable for the successful delivery of Retail Accounting (including Online) services/Revenue accounting for SMVIP, HK & Macau affiliates, in accordance to the defined SLAs/KPIs.To ensure both the processes are in comply to Group policies and procedures, and local statutory requirement.Support and drive continuous improvement/automation.Job Description 1.Responsible for the quality, accuracy, and timely delivery of Retail Accounting services in accordance with the defined SLAs/KPIs.Perform daily sales reconciliation in the accounting system (SAP) against the ordering system Ensure collection (cash/credit card/online payment etc) reconciliation against sales are performed timely and accurately Ensure inventory reconciliation are performed timely Liaise and resolve with Brand/Store for any mismatch for sales recon and collection recon on timely basis Ensure all balance sheet reconciliation related to revenue/retail accounting are prepared timely and accurately Liaise with banker and payment provider whenever there is any issue with collection Provide guidance to the team for any daily operation issue (including Genpact team) Act as a point of contact for retail accounting/revenue accounting related items Respond to all inquiries in a timely and accurate manner 2.Ensure Retail Accounting processes are in compliance with company policy, accounting standard and local statutory requirements through Adhered to the Corporate financial policies Support and maintain an effective internal control system Coordinate the SOX documentation and ensure full compliance with SOX when required Oversee the yearly and periodic external and internal audit and ensure there is no material adjustment due to non-compliance of accounting principles.3.Adhoc Projects (new business initiatives, government-required etc) support :- Point of contact for all accounting related requirements UAT involvement Ensure system/process set up as per ELC's process and compliance control Review, monitor and implement improvements to Accounts Receivable processes and systems.4.Others & People management related:- Provide training to analyst/senior analyst/Genpact on daily operation Support/guide team members with problem solving and guidance on difficult issues Ensure DTP and process workflow is updated and reviewed on quarterly basis Build back up framework within team Cultivate safe, positive, motivating work environment - ONETEAM spirit Qualifications· Working experiences in Retail Accounting (including Online) process and capable to manage the end to end process independently.· 2 to 3 years of coaching and guidance skill · Strong verbal and written communication skills · Prior experience in SAP, case management tool, and Microsoft office knowledge including excel, power point will be a strong advantage · Prior retail industry or FMCG experience would be valuable · Prior experience in working in captive share service center will be an added value · High degree of problem-solving skills · Leadership experience will be an advantage · Have the experience to manage multi countries · Strong stakeholders' management · Able to communicate with merchants on rates, arrangement of terminals for stores
