ASSISTANT MANAGER / SENIOR EXECUTIVE, ICTResponsibilities:
ICT Infrastructure Management:
Maintain ICT infrastructure systems, including servers, storage, networks, and data centers.
Monitor and optimize system performance, ensuring high availability and reliability.
Troubleshoot servers, networks, storage issues and implement necessary solutions.
Ensure ICT plan i.e. planned preventive maintenance are performed as per schedule.
Network Administration:
Maintain LAN, WAN, and VPN connections.
Troubleshoot network issues and implement necessary solutions.
Ensure network security and compliance with standards.
System Administration:
Manage and support operating systems (Windows, Linux) and applications.
Perform regular updates, patches, and backups.
Ensure disaster recovery plans are tested and functional.
Security:
Implement and enforce IT security policies and procedures.
Address security incidents and ensure data protection, i.e., update security patches as and when required.
Collaboration and Support:
Work with internal ICT and vendors to align IT infrastructure with organizational goals.
Provide technical support and resolve escalated IT issues.
Document processes, configurations, and incident reports.
Procurement, Vendor, and Client Management:
Evaluate, recommend, and procure hardware and software solutions.
Manage vendor relationships and service agreements.
Maintain good rapport with vendor and client; communicate regularly and respectfully with both vendors and clients.
Innovation and Optimization:
Identify and implement improvements to enhance infrastructure efficiency.
Research emerging technologies and provide recommendations for adoption.
Documentation and Compliance:
Prepare monthly report submissions.
Ensure documents and reports are updated to the latest.
Educational Qualifications:
Bachelor's Degree in Computer Science, Information Technology, or a related field recognized by Malaysian Qualification Accreditation (MQA).
Professional Certifications (preferred but not mandatory): VMware or Hyper-V certifications / CCNA/CCNP (Cisco Certifications).
Experience Requirements:
Minimum 5 years of experience in IT system administration, IT infrastructure, or a similar role.
Experience managing servers, networks, and virtualization environments.
Hands-on experience in implementing and maintaining ICT systems (e.g., storage, networking, and servers).
Experience in administrating applications systems, e.g., financial systems, hospital information systems is a plus.
Prior experience managing or mentoring IT staff is a plus.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How much notice are you required to give your current employer?#J-18808-Ljbffr