Assistant Restaurant Manager Trainee (Johnny's Restaurants Kota Bahru)Skip to content
Assist Restaurant Manager in restaurant's sales level and profitability with the following:Perform daily closing and tally sales records to ensure consistency and accuracy.
Perform bank deposits after ensuring consistency and accuracy of financial transactions.
Provide daily reports to Finance (cash sales report and credit card settlement report, etc.).
Ensure that all online delivery platforms are up to date and running smoothly.
Provide any other ad-hoc reports as requested by Finance.
Ensure purchase orders, stock requests, stock takes, stock transfers out, goods received, and discrepancies are accurate, up to date, and on time.Assist Restaurant Manager to manage Restaurant Crew:Ensure all Restaurant Crew comply with safe food handling procedures.
Evaluate adequacy of manpower and when required, interview, hire, and train new restaurant crew to work in different positions at the restaurant while maintaining good morale and teamwork.
Formulate work schedules on a weekly or monthly basis and outline each Restaurant Crew's work duties.
Keep a detailed record of all leave taken by staff and submit it to the HR department.
Prepare and submit documents of newly hired crew to the HR department.
Provide any other ad-hoc reports as requested by the HR department.Engage customers in positive dialogue, collect customer feedback, and resolve any complaints to ensure high standards of customer service are maintained.
Be proactive and inform your superior if any issues arise with suggestions to resolve them.
Perform restaurant opening and closing activities.
Ensure all stocks are up to date, well kept, fresh, and follow FIFO.
Organize management of repair and maintenance issues/preventive maintenance.
Ensure the upkeep of all equipment in the restaurant.
Assist in the kitchen for preparation and cooking.
Oversee day-to-day operations and ensure smooth operation in the restaurant.
Assist the Restaurant Manager in achieving better KPIs like productivity & sales, maintaining a healthy retention rate, labor cost, food cost, and abiding within QA/QSC standards.
Be an excellent team player and people-oriented.
Ensure safety and cleanliness in the workplace.
Requirements:
Diploma/Degree in Culinary/Hospitality or relevant working experience.
Priority will be given to those from the F&B industry with 1–2 years of experience.
SPM with 2-3 years of experience in F&B will be considered.
Able to work efficiently under pressure in a fast-paced environment.
Strong leadership, dependable, good interpersonal, and organizational skills.
Must be willing to relocate when needed.
Must be disciplined in terms of punctuality and time management.
Applicants must be willing to work in Kuala Lumpur, Selangor, Melaka, Negeri Sembilan, Penang, Pahang, Perak, Johor, Kedah, Kelantan based on operation needs.
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