We are seeking a passionate Retail Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who can accelerate growth in our retail segment while providing insights and expertise on how to grow our retail business.
This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel, managing 3 outlets in Klang Valley. Are you someone who is result-driven and enjoys helping customers to meet their needs and requirements? If your answer is "yes," we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.
Responsibilities of a Retail Sales Manager but are not limited to:
Daily store operations:
Manage, count, verify, and reconcile daily cash register sales
Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
Perform opening and closing procedures effectively according to store policies and procedures
Process and replenish merchandise and ensure stock availability
Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
Recruit and hire new store employees
Responsible for training and onboarding new employees
Create and manage store schedules
Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
Working closely with the company's management, plan and implement suitable incentives and push out plans to boost sales
Requirements:
Bachelor's Degree in Business, Marketing, or any relevant course of studies
Minimum of 3 years of managerial experience in the retail industry
Well-versed in retail store processes and systems, proficient in Excel/ PowerPoint
Prior experience in malls landlord relations
Data-driven with the ability to analyze data for stock forecasting
Strong communication skills (English/Chinese/Malay) and people skills
Passionate about engaging customers and providing excellent service#J-18808-Ljbffr