Assistant Sales Manager - Commercial & Retail

Responsibilities: Assistant Manager's role is to build business by identifying and selling to prospects; maintaining relationships with clients. Assistant Manager will be in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. Assistant Manager will also be required to answer client queries as first point of contact and subject matter expert on DEC and identify new business opportunities among existing customers, and develop new customers for the Driving Experience Centre as well. Primary contact for all Driving Experience Centre matters – sales, product and facility operations. Manage end to end client engagements – from contact, proposal development, sales closing, product delivery, and customer feedback engagement. Conduct sales pitches, organize familiarization tours, product demos. Keeps management informed by managing timely submission of weekly contact and sales report. Provide solutions to problems, and recommend best practices to enhance products and services. Maintain, enhance and develop relationship with clients / customer in relevant industry. Develop or enhance sales proposal or presentation by studying client / customer needs.  Monitors market activities and trends by gathering current marketplace and industry information on products, new products, innovation, pricing, etc. Up-to-date knowledge of market and industry trends, to provide the capacity to understand client / customer needs. Maintains industry, professional and technical knowledge by attending industry events, educational workshops, reviewing industry and professional publications, establishing and enhancing personal networks, participating in industry and professional societies. Requirements: Degree holder in any related field. At least 5 years of full-time working experience in sales, client service or customer service environment. Computer literate (to operate Optimo). Fluent in English and Bahasa Melayu. Mandarin is an advatage. Capacity in closing skills, prospecting skills, negotiation, presentation skills. Possess self-confidence and product knowledge. Meticulous with documentation. Be able to develop effective strategies. Good decision making.