**JOB DESCRIPTION**- Manages the day to day operations of a retail store, directs and oversees all store functions**KEY AREAS OF RESPONSIBILITIES**Drive the Sales and maximize Profitability- Manage and deliver store's/outlet's sales performance.- Facilitate implementation of product/ sales strategies.- Communicate information on sales goals and targets to the team on continuous basis.- Prepares necessary sales reports for Managers.Deliver WOW Experience- Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.Delivery Operations Excellence- Conduct daily briefing to retail staff on target and highlights of the day- Monitor stock availabilities- Always maintain compliance of the Store's SOP.- Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS.- Prepares monthly reports for ManagersDevelop Team- Supervise retail staff- Encourage team to demonstrate Valiram Entrepreneurial Spirit- Second in charge in the absence of Manager to look into staff related matters**COMPETENCY**Technical- MS Excel for reports- Cash & receipt Management- Inventory- Crisis Management- Retail Administration- People Management- Loss Prevention- Productivity Improvement- CommunicationGeneral- Teamwork- Team Leadership- Problem Identifying- Interpersonal Skill**REQUIREMENT**- Minimum 4-5 years of total retail experience with a minimum of 1 year in a supervisory role.- SPM/Diploma (desirable) in related field or equivalent experience- Ability to communicate, influence and negotiate effectively with all levels of leadership.- Proven organisational skills - able to manage multiple demands with competing priorities and allocate time effectively.- Ability to analyse situations and resolve issues with innovation and creativity**Job Types**: Full-time, Permanent**Salary**: RM2,800.00 - RM3,300.00 per month**Benefits**:- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Afternoon shift- Day shift- Early shift- Weekend jobsSupplemental pay types:- Commission pay- Performance bonus