Working HourRegular HoursMonday - FridayBusiness AreaRetail BankingLocationMalaysia - Kuala LumpurDescription**Primary Objective**:- Utilize data insights across the various workstreams' controls and processes to develop best in practice fraud mitigation and deterrence strategies.- Evaluate existing fraud risk management framework to provide oversight and support on continuous review / detection of potential gaps relating fraud controls within FRC CoE- Ownership of continuous refinement of fraud rules within the detection and monitoring systems- Consolidate regular reports from other circles and circulate to internal / external parties accordingly**Key Responsibilities**:- Develop Fraud Response Plan: Development of overall fraud strategy based on fraud trends and data collected from other circles in the CoE- Diagnose Vulnerability to Fraud: Gathering and store relevant fraud data and mining it for patterns, discrepancies and anomalies. Derive insights in order to develop fraud prevention strategies for the bank- Detect Gaps in Fraud Controls: Perform study and ongoing assessment of the existing frameworks, processes and checklists in the other circles to identify areas of improvement in the CoE- Refine fraud rules within the detection and monitoring systems- Assist circles to prepare reporting to internal and external parties (eg. BNM, Group Compliance, Group Operational Risk Management)- Continuous Periodic Assessments : Quality Assurance, Self-Assessments, Training & Awareness.Strategy- Develop overall understanding of end-to-end fraud lifecycle in CoE- Develop overall fraud strategy based on fraud trends and data collected from other circles in the CoE- Gather and store relevant fraud data and mining it for patterns, discrepancies and anomalies. Derive insights in order to develop fraud prevention strategies for the bank- Perform study and ongoing assessment of the existing frameworks, processes and checklists in the other circles to identify areas of improvement in the CoE- Analyze and diagnose the cause of issues for high and common errors/non compliances/fraud cases. Strategize with team to improve and minimize recurrence of errors/non compliances/fraud cases- Facilitate and encourage collaboration among circles in CoESystems- Holds ownership of the fraud rules within the detection and monitoring systems- Support the role as System Admin to manage FDS related task (User Matrix, Vendor Management, Project Management, System Assessments)- Support the role as an Admin to manage tasks related to Assets Management, Budgeting, Contract Renewal, Staff Movement)Strategy- Assist circles to prepare reporting to internal and external parties (eg. BNM, Group Compliance, Group Operational Risk Management)- Regular reporting to CoE Lead and provide advisory on strategic matters based on data-driven insights- Support Squad Lead to ensure alignment to journey vision and key goals- Together with Squad Lead, plan for operationalization and scaling up developed solutions- Ensure delivery of journey against budget- Responsible for collating data, interviews customers, and conducting research to support design and enhancements to journey- Participant in all Agile Ceremonies- Manage BAU activities to support the CoE ongoing development / robustness i.e.- To support as "Maker" on the data compiling, sanitizing, analyzing and reporting needs for FRC CoE- To support as "Maker" on the quality assurance assessments for FRC CoE- To support as "Maker" on the system assessment reviews for FRC CoE- To support as "Maker" on the system UAT/SIT activities for FRC CoE- To support as "Maker" on presentation deck preparation for FRC CoE- To support on interim and strategic implementation ongoing initiatives**Requirements**:**Requirements**:Bachelor Degree - any disciplines.- Good communication ( oral and written ) skills- Business financials and planning knowledge- Good problem solving and analytical skills- Well informed on the developments in the wealth domain- Good understanding of key bank processes**Benefits**:Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
