Associate Account Manager Sg/My

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.Dare to make an impact? YOUR ROLE To execute and drive strategic growth initiatives for Adhesives customers in Singapore & MalaysiaResponsible for establishing strong partnerships with key accounts, capturing new accounts and sales through collaboration with regional teamsAcquire a thorough understanding of key customer needs and requirements Expand relationships with existing customers by continuously proposing solutions that meet their objectivesDevelop a strong sales pipeline for business growth with assigned accountsAnalysis and identification of upcoming needs and opportunitiesManage all aspects of the customer relationship, including price negotiation and deliveryDevelop trust relationships with a portfolio of major clients to ensure continuous growthServe as the link of communication between key customers and internal teamsTroubleshoot any issues and problems (such quality, supply chain and logistic& warehouse) which are faced by customers and deal with complaints to maintain trust and develop customers' satisfactionPrepare regular reports of sales progress and forecasts to internal and external stakeholders using key account metricsMake recommendations to the management team on business development activity and on how the company can improve the marketability of its products in target markets