Job Description - Associate, Business Support (GEGM Agency Distribution-Johor Bahru) (240001E9)
Associate, Business Support (GEGM Agency Distribution-Johor Bahru) ( Job Number: 240001E9 )
Discover the GREAT in your career.
As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.
Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose 'we' over 'me'. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.
If you are looking to grow in an enriching career filled with opportunities and potential, we are seeking an experienced professional to join our team as Associate, Business Support (GEGM Johor Bahru).
Job Summary :
Responsible to provide effective and efficient operations and support to meet Branch and Company objectives and goal.
Job Description :
Assist the Branch Manager on all aspect of daily branch operation and support
Support marketing team in agency application, reporting, office administration, correspondences, credit control, payment, quotation, policy administration, renewal retention, and monitoring of CBC, MCM and CPD hours
Handling agent, customer and OSS request (applicable for those with OSS services), inquiries and transactions including complaint handling and claims administration (excluding claims handling)
Underwrite and accept risks within the Underwriting Authority Limit as assigned by the Company
In respect of Office Agent Management, to provide full assistance and support in servicing the assigned/non-assigned agent
Assisting on BCM matters as and when required in a timely manner (if appointed)
Any other duty/tasks as required by the Branch Manager to ensure smooth management of the branch operations including organization and event management, training, and administrative matters but not limited to scanning, filing, storing of files and others
Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
To adhere to AMLA provisions and all other applicable policies and compliance matters concerning GEGM and the Great Eastern Group and be vigilant to uphold these in the discharge of duties
Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
Highlight any potential concerns /risks and proactively shares best risk management practices
The Person:
Diploma/Degree qualification in insurance related course. Insurance qualification is essential e.g. LOMA and AMII
Experienced in the insurance for at least 1 year
Good command of English language(both spoken and written). Mandarin proficiency is an added advantage
Possess high leadership skills and effective communication skills
High level of integrity, takes accountability of work and good attitude over teamwork
Takes initiative to improve current state of things and adaptable to embrace new changes
Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.
Entity: Great Eastern General Malaysia
Employment Type: Permanent
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
About Great Eastern
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.
The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.
Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.#J-18808-Ljbffr