Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
\n CoordinationCommunicate and coordinate with third party vendors and agent.Prepare accurate consolidated shipping manifests on a daily basis using data from multiple source.Maintain open communication from vendors and clients and perform first level of problem analysis and solutioning Monitoring & ReportingMonitor lead time and service quality at every leg of the parcel lifecycle and preparing SLA reports for managementCompile data for biweekly P&L review and periodic budget preparationGenerate and confirm the accuracy of invoices, bills and other related chargesMaintain records and generate reports for the managementPerform any other administrative duties related to cross border shipping RequirementsProficient in written and spoken English and Mandarin to liaise with Mandarin-speaking counterpartsStrong Excel/data analysis and management skills - ideal candidate will be able to showcase demonstrated competence in this area with structured thinkingDetail-oriented, with excellent organizational skills and a strong sense of job ownershipAdaptable, proactive, and possess a positive attitude and work ethicsAble to multi-task and is results-drivenFlexible with working hours to meet deadlines for tasks and projectsHigh conscientiousness, client-centricity, and good communication skillsApplicants with minimal work experience but possess good academic results with relevant internships, and outstanding co-curricular records are welcomed to apply PreferredDemonstrated experience working with MS Excel to generate insightsPrevious experience in logistics or 3PL management or similar activities
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