Your IT Future, Delivered.
Associate IT Solutions Consultant
Open to candidates PAN India (Offices in Chennai, Mumbai, Hyderabad, Bengaluru & Indore).
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions.
We work beyond global borders and push boundaries across all dimensions of logistics.
You can leave your mark shaping the technology backbone of the biggest logistics company in the world.
Our locations, Malaysia, Czech Republic and India earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience.Digitalization.
Simply delivered.
At IT Services, we are passionate about technology.
Our DSC Solutions team is continuously expanding.
You can always grow within our diverse environment in the role of consultancy.Grow together.
As a DSC Solution Consultant, user management of the applications is the core of what we do.
You will provide Business Analysis to understand the requirements from the stakeholders and provide solutions for DSC Operations, as well as investigate and resolve incidents that were not resolved in lower support levels.
Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play.Ready to embark on the journey?
Here's what we are looking for:
As a consultant, having user management solution knowledge is a huge plus.
Very good knowledge of problem-solving and requirement analysis will also be an integral part of this role.You are able to work independently, prioritize, and organize your tasks under time and workload pressure.
Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.We are seeking a Consultant with experience in understanding the concept of user management, basics of API handling, and database handling.
The role requires strong analytical skills and the ability to work closely with cross-functional teams to deliver high-quality solutions.Responsibilities:Implement and configure Applications in DSC User management.Provide technical support and troubleshooting for DSC User management issues.Collaborate with stakeholders to gather requirements and define project scope.Testing the DSC User management Solution.Requirements:Familiarity with User Management Process.Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Ability to work independently and in a team environment.Expected Skills:Knowledge of Oracle and database management.Solution Document and Paper map analysis for integration.An array of benefits for you:Hybrid work arrangements to balance in-office collaboration and home flexibility.Annual Leave: 42 days off apart from Public / National Holidays.Medical Insurance: Self + Spouse + 2 children.
An option to opt for Voluntary Parental Insurance (Parents / Parent-in-laws) at a nominal premium covering pre-existing diseases.In-house training programs: professional and technical training certifications.#J-18808-Ljbffr