Company Description Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.
Job Description We are looking for a nAssociate Manager, Category to drive our mobile business in Malaysia.
This person is a data driven category specialist to drive growth for our Electronics Category including Mobile Phones and other gadgets. This person should be attuned to the needs of our users and be able to break down and solve complex business problems.
This role will report to the Category Director.
You Will:
Define the mobile category strategy. Undertake research and analyze data to deeply understand our category sellers and buyers and translate the insights to plans and communication.
Grow the category in users and transactions, and generate revenue for the business. Work with stakeholders to set performance targets and ensure we are tracking and progressing to our plans. You will be responsible for P&L of this category.
Conduct regular detailed analysis into search, browse behaviour, conversion funnels to identify possible areas of improvement of our product, marketing comms, operations and sales strategy
Be involved in development of the product, marketing, sales and operations to deliver on targets.
Identify and establish partnership with vendors to experiment and enable business models. Work end to end to build up this business.
Partner with product team to understand users needs to ensure we deliver a great user experience and that the needs of the category are addressed in roadmaps
Partner with Marketing team to ensure that the category value propositions are communicated to our users to achieve business objectives
Be responsible for defining and maintaining the category catalog
Execute experiments in collaboration with marketing or product teams to validate hypotheses and continually improve customer experience of these categories
Build and maintain relationships/networks with relevant stakeholders in ways that help to deliver strategies/plans, and with smooth and timely delivery
Report back to the wider business on category performance on a regular basis
Qualifications Possess 4 years of working experience in commercial business, marketing or data analytics. Working experience in the e-commerce industry is a plus.
An entrepreneurial mindset; you enjoy building from scratch with limited resources. To make things happen by turning strategy to reality, you not afraid to dive into details or get your hands dirty and execute
A proven analytical ability to use data to draw actionable insights and turn them into a coherent strategy
To be able to communicate well through writing clear and succinct documents and also present case and points clearly; With well thought out recommendations and next steps
Excellent interpersonal and communication skills. You enjoy building partnerships and networks with sellers, merchants and vendors. You can rally team members towards a common goal, socialize plans and garner buy-in from stakeholders
Independent self-starter with understanding of how to work within a startup environment. You are resilient and adaptable to changes and roadblocks, yet organized and detailed to manage complex parallel projects
A Carousell user and/or familiar with using the Carousell app and its features
Additional Information By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.