Job Description We are looking for an Associate, Rider Recruitment to be based in our Rider Hub located in Johor Bahru, Malaysia to assist us in expanding our current fleet of riders across Malaysia. This role will be reporting to the Senior Manager, Rider Recruitment . Responsibilities Responsibilities include, but are not limited to: Work with the Rider Management team to develop recruiting strategies and create innovative ways to source candidates. This includes working with local universities/colleges and community job boards to post the roles. Use the existing Applicant Tracking System to manage the full cycle rider recruitment, including but not limited to: Validating applicants' documents Contacting and managing prospective candidates. Scheduling test rides for riders. Screening drivers for capability and experience. Scheduling onboarding sessions and ensuring sessions are all filled. You will need to follow up and re-book candidates as needed. Assisting with administrative functions for local leads, such as ensuring that new hire processes and documentations are completed. Supporting the new hires with their questions during the first few weeks (eg. first week questions regarding payroll, etc...) Qualifications Previous experience in customer service, sales or business administration is an asset. Excellent communication skills. Strong interpersonal skills. Good time management skills. Proficiency with Microsoft Excel, Microsoft Office and Google Suite (Docs, Sheets, Slides, etc...) is essential. Additional Information What We Offer Career growth - We believe that everyone owns their career and you will be supported with the framework and structure for you to craft your learning experience in foodpanda. Culture - At foodpanda, it is important for us to have a workplace culture which allows everyone within the organization to thrive . You will be working in a creative and dynamic team environment where you will be empowered, engaged and appreciated. Work Flexibility - It's our mission to create an amazing employee experience. With a modern office in the heart of Kuala Lumpur, we have flexible working hours, welcoming shared spaces and even a gaming area and nap rooms for when you need a quick recharge. Foodpanda also provides unparalleled employee perks from fully equipped and fully-stocked pantry, length of maternity leave to various other support to the employees and their families.
