Join the Growing Team at Singtel Financial Shared Services in Malaysia!
Are you ready to embark in the exciting world of finance and technology?Singtel Financial Shared Services (FSS)is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!
TheAssociate (Testing & Change Request)is responsible for ensuring that software applications and systems, in the context of finance-related systems, function correctly and meet business requirements. This role requires overseeing the planning, execution, and delivery of projects. The Associate will also develop requirement details and templates for user and vendor understanding and liaise with Singtel IT and Vendors during requirement gathering.
Make an Impact by:Developing requirement details and templates for user and vendor understanding and liaising with Singtel IT and Vendors during requirement gathering.
Taking ownership of change requests relating to business requirements.
Providing guidance to operations on IT systems, Fraud and Payment report related enquiries and system behaviours.
Working closely with stakeholders, including product owners, developers, DevOps engineers, senior executives, system integrators, and product partners, to ensure alignment and effective communication.
Attending design reviews and solutioning on system enhancements with various stakeholders.
Providing test scenarios, executing, and overseeing the overall testing for change requests.
Tracking and updating change requests in a timely manner.
Providing documentation, training materials, and briefings to end users.
Attending ad-hoc meetings and testing defect fixes on system behaviour (may require working during off-peak hours on system launch or testing).
Developing and documenting test plans and strategies based on project requirements and timelines.
Identifying test objectives, scope, and resources needed for testing.
Creating detailed, comprehensive, and well-structured test cases to ensure test coverage for all functional and non-functional requirements.
Executing test cases and documenting results, performing both manual and automated testing as required.
Identifying, documenting, and tracking defects, working with development teams to resolve defects and verify fixes.
Generating test reports and metrics to provide visibility into test progress and quality, and communicating test results and risks to stakeholders.
Participating in post-implementation reviews and retrospectives to identify areas for improvement and staying updated with industry best practices and emerging trends in software testing.
Ensuring projects are delivered on time, within budget, and meet expected quality standards.
Performing any other duties as assigned by the Supervisor.
Skills for SuccessBachelor's Degree in Computer Science, Information Technology, Finance, or a related field from a recognised institution (Minimum GPA of 3.0).
At least 3-5 years of relevant experience in IT systems, incident management, and User Acceptance Testing (UAT) Project Management role.
Prior experience in testing financial applications or systems is highly valued. Experience with Agile or Scrum methodologies is a plus.
Knowledge of financial systems, such as ERP (Enterprise Resource Planning) and accounting software (e.g., SAP, EDW, COGNOS, etc.).
Proficiency in various testing methodologies, including manual and automated testing.
Experience with different types of testing, such as user acceptance and performance testing.
Ability to interpret and understand business requirements and translate them into test cases.
High level of accuracy and attention to detail in identifying issues and verifying fixes.
Strong analytical and problem-solving skills to identify the root cause of issues and assess their impact.
Prior experience in Project Management is recommended.
Join us on our mission to continue defining the future of financial services. Apply Now!#J-18808-Ljbffr