An Audio-Visual Technician sets up, tests, operates, assesses, and troubleshoots equipment required for any banquet events, meetings, conferences, etc.
These individuals work with projectors, TV displays, sound systems, microphones, sound mixing equipment, and video cameras, and adjust amplifiers, video screens, speakers, and lighting.
KEY RESPONSIBILITIES
Assists in guiding the users to help set up AV systems or resolve escalated issues.
Assists in documenting all technical issues within the incident management system.
Troubleshoots and maintains all the AV equipment.
Ensures that the maintenance of all electronics-related equipment and its associated auxiliaries is carried out by the Standard Engineering practice.
Banqueting hall audio–video equipment maintenance and service and to be ready to use at all times.
Hotel Guest Rooms TV channels and transmission systems are up-to-date and in operation all the time.
Arranged the systems well in advance before the functions and collected and placed them back in the stores in good working conditions.
Ensures that the work specified on the work order within his trade is carried out quickly, accurately, skilfully, economically, efficiently, and completely.
Ensures that electrical rooms, electrical panels, audio–video control rooms are kept clean and orderly.
Immediately notify the Maintenance on duty of any unusual occurrences on any of the electrical lines, panel controls, or equipment.
Identifies upgrading needs for new AV systems, tools & equipment.
Participates in the installation of AV recording and Video calling systems during banquet events.
Ensures that the equipment & tools meet their requirements & specifications before their deployment.
Set up, operate, and troubleshoot AV/projection equipment/mic/other devices.
Oversee the set-up of AV equipment in banquet/meeting rooms.
Ensure AV equipment is operational, labelled, repaired, and cleaned when necessary.
Adheres to the specified hygiene and personal appearance standards of the hotel and his area.
Adheres to the set procedures for attendance and timekeeping.
Assists in all IT-related issues as and when required.
Assists his fellow workers on other trades, not related to his work, and when necessary.
JOB SKILLS
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic) or equivalent.
At least 5 years' working experience in Installation, Configuration, and Maintenance of A/V systems & equipment such as Projectors, Control Systems, TV Panels, High-End Speakers, and other Audio Video equipment.
Minimum of 3 years of working experience in the hotel industry.
Candidates with electronics repairing skills will be preferred.
KEY COMPETENCIES:
TECHNICAL AND FUNCTIONAL COMPETENCIES
Computer skills– working with various computer technology is a necessity for audio-visual professionals.
Troubleshooting– AV technicians troubleshoot all equipment issues promptly.
Successful technicians strive to exceed expectations.
Physical fitness– it is common for technicians to lift 50 to 80 kg individually.
Furthermore, standing, walking, climbing ladders, and navigating tight spaces is a common requirement for AV technicians.
Customer service– interfacing with customers and guests on-site to make sure their desires are met and that equipment is functioning is a major responsibility of these technicians.
Organization skills– being organized is a requirement for AV technicians due to the tools, wiring, cables, and parts that they must methodically sort and install.
ROLE PERFORMANCE REQUIREMENTS – TECHNICAL and BEHAVIOR
Working with others
Look: appear confident, well-groomed, and dressed in uniform.
Personality: warm, welcoming, smiling, and pleasant.
Never say no but rather offer options.
Communicate with others.
Demonstrate team spirit and cooperation.
Act with professionalism & integrity.
Resolve customer problems.
Taking responsibility
Take ownership.
Learn, develop, and adapt to change.
Work independently.
Manage time.
Attend to detail.
Delivering results
Commit to quality.
Follow policies and procedures.
Follow direction.
Multitask.
Flexibility.
Able to work under pressure and to meet deadlines.
Punctual and reliable.
Your application will include the following questions:
Which of the following types of qualifications do you have?
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years' experience do you have as an Audio Visual Technician?
How would you rate your English language skills?
Are you willing to undergo a pre-employment background check?
How much notice are you required to give your current employer?
Geo ResortHotel & Accommodation Services 51-100 employees
GEO Resort & Hotel is located in Genting Permai Avenue, Genting Highlands.
This new 5-star resort is targeted to complete in June 2019 and consists of 252 rooms.
Our facilities include 5 restaurants, piano lounge, 2 heated swimming pools, gymnasium, Zumba & Yoga room, Spa, multi-function hall, banquet hall, and 4 Conference Rooms.#J-18808-Ljbffr