About MFEX MFEX, independent experts in global fund distribution, offering a complete solution for fund trading, rebates collection and delivery of fund information. Banks and other distributors of funds use MFEX to access the world's largest fund range with trading, rebates, and fund information from more than 920 fund companies and 72 000 funds that MFEX cooperates with.
MFEX's Head Office is in Stockholm and 9 other branches in Paris, London, Madrid, Luxembourg, Kuala Lumpur, Singapore, Geneva, Milan, and Umea. The company has been experiencing strong growth for the past 5 years and went from 70 employees in 2014 to over 200 in 2019
Following the recent years of our rapid expansion, we invite dedicated, competent, and dynamic individuals to be part of our team in Kuala Lumpur, Malaysia to support our operations, both locally and globally.
Your Main Responsibilities Will Include: Liaising with Transfer Agent (TA) or Fund Management companies for collecting and maintaining all static data from relevant Transfer Agents/Fund Managers in relation to all the funds set up in both GFP and GFX platforms.To gather all relevant static data information required and maintain the freshness of these data in Datahub which is the data center for fund information.Responsible for fund connections in the system and the TA connectivity (trading channel/ swift) to automate transactions.To support the onboarding of key migration in of new Clients and to ensure strong service delivery is upheld post on-boarding.To have self-initiation in terms of resolution of any identified issues whereby able to come up with potential resolution and future risk mitigation plan while following through for any process gaps identified and to implement appropriate tools or solutions.To maintain a strong data integrity within internal systems through validation and reconciliation between source data from TA, counterparts, and business service applications.To provide high quality service experience, answering enquiries and resolving problems with the TAs, advisors, and custodians.Seek operational improvements where possible, to facilitate take-on of additional activities through automation of existing activities.Identify and challenge non-standard/exception-based processes to ensure a thorough risk assessment has been completed with corresponding controls in place prior to implementation.Participate in project(s) and conduct User Acceptance Testing (UAT) as required. Partner with various internal teams within MFEX and business stakeholders to develop effective solutions and continually look for ways to innovate to expand our service capabilities.Ensure all the activities are completed anRequirements:
1-3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.Fresh graduates are encouraged to apply.