Job Highlights: Basic Salary + Allowances + Annual BonusBanking Call Centre Environment (Rotational Shifts)Must be fluent in English Day Shift / Night Shift (Rotational shift)5 Days working, 2 days off (Rotational)Training will be providedWork From Office (WFO)Virtual interviewAccessible by Public TransportFresh Graduate are welcome to applyMandarin speaker are welcome to apply Job Responsibilities: Working in a contact centre environment and handling multiple calls from our customers.Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.Taking ownership to complete necessary research and customer follow-up or alternatively directing the customer to the appropriate department for resolution.Listening to customers and establishing their needs in order to offer relevant products, services and solutions.Providing high-quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. Job Requirements: MINIMUM DIPLOMA with at least 2 years of working experience in Customer Service or Call CentreSPM candidates MUST have atleast 5 years experience. Not a job hopper candidates Fresh graduates are welcome to Apply (Degree or Above)Possess excellent command of EnglishFlexibility to work on shift duties (including weekends and public holidays). HOW TO APPLY Click Apply Now button below.
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