As a Barista, you are responsible for serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience.
A Barista will also be required to have extensive knowledge of menu offerings.
Specifically, you will be responsible for performing the following tasks to the highest standards.
Vital skills for this role include:
1-2 years related experience preferably in F&B preparation and customer service.
Fresh graduates are also encouraged to apply.
Knowledge in Food Hygiene Regulations is an added advantage.
Connecting & engaging with customers.
Flexibility to respond to a range of different work situations.
Ability to work on your own or in teams.
You will play a part in:
Preparing or serving hot or cold beverages, according to customer's order.
Serving prepared foods which is inclusive of but not limited to pastries, ice cream, desserts.
Operating till drawers or cash registers and issuing receipts to customers.
Managing multi payments platform and processing returns or refunds when necessary.
Assisting in stock arrangement and product merchandising.
Ensuring counter area is clean and performing dish and utensils cleaning.
Managing customers in a friendly, timely, and efficient manner.
Ensuring knowledge of F&B menu which is inclusive of product, promotion, and pricing.
Ensuring menu offerings are ready and well prepared.
Following correct reporting procedures if faced with issues or customer complaints.
Ensuring Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
Practicing grooming standards including uniform dress code, cleanliness, and personal hygiene.
Assisting and adhering to the cash management procedures set by the company.
Compensation and Benefits:
Basic salary up to RM 2100 ++
EPF, EIS, and Socso
Comprehensive Medical Benefits for Employees & Dependents
Dental and Optical coverage
Insurance Coverage & Maternity Coverage
Travelling and Meals Allowance - If needed
Performance Bonus
Personal Data Protection:Mesra Retail & Café Sdn Bhd ("MESRA") is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 ("Act").
MESRA assures that any Personal Data collected, stored, processed, and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within MESRA.
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