Bar & Beverage Staff (Hospitality & Tourism)
Full time
- Brewing the best coffee the world has to offer.
- Having integrity, honesty and knowledge to promote illy culture, values and mission.
- Following illy operations policies and procedures, including cash, safety and security, to ensure the safety of all employees during each shift.
- Performing all transactions accurately and ensuring that cash register policies and cash management practices are followed.
- Following health, safety and disinfection guidelines for all products.
- Providing quality food and beverage products consistently for all customers by adhering to all recipe and presentation standards.
- Performing floor service and ensuring the delivery of excellent customer service for all customers.
- Provides excellent customer service to all guests by displaying a 'customer first' mentality and connecting with the guest.
- Remaining calm during busy periods or unexpected events to keep the store running smoothly and to set a positive example for the team on duty.
- Anticipating the needs of guests and the store by being constantly alert to signals from the environment and guests.
- Communicates information to the manager so that the team can take appropriate action to create the third place during each shift.
- Providing support for the training of new employees by showing appreciation for good performance and coaching where necessary respectfully and constructively.
- Keeping the workplace clean and tidy so that employees can find the necessary tools and products without any problems.
- Keeping all displays tidy, organised and clean as per regulations.
- Adhering to the agreed working hours and being present on time.
Requirements:- Having passion for coffee.
CedroHospitality & Tourism - 51-100 employees
Cedro is a start-up company in the F&B and retail industry, with exciting expansion plans offline and online. We are looking for driven individuals to grow with us!
Are you a dedicated, motivated, and creative individual waiting for an opportunity to come by? You just might be the one we're looking for to proudly represent our brand, illy, to elevate our FAM-illy's experience with us.#J-18808-Ljbffr