Job Description Primary Purpose: As a Coffee Barista, you will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks.
You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.
To succeed as a barista, you need to be passionate about food and beverage preparation and education, and should be committed to providing customers with excellent service.
You should be positive, friendly, knowledgeable, and polite.
You must have a passion for coffee with continuous self-learning on coffee bean knowledge.
The successful individual will leverage their proficiency to… Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
Preparing drinks, including grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
Updating signage and displays to attract customers.
Taking inventory and replenishing items in display cases, at tables, or behind the counter Adhering to all food safety regulations and quality controls.
Requirements Qualifications and Skills Required The ideal candidate Will Have: At least 1 year of experience in food and beverage preparation.
Background in specialty coffee is an added advantage.
Passion for coffee and able to do story telling on the beans.
Constant self-improvement on coffee beans knowledge.
Exceptional listening and communication skills.
A polite, engaging personality.
Commitment to customer satisfaction and service excellence.
Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
Able to work a contract role for a month (from 5th Dec 2024 - 4th Jan 2025) Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.