'¢ Good understanding of people and has a genuine interest in food and beverage. '¢ Sound knowledge of menu contents. '¢ Thorough knowledge of the establishment's facilities and personnel involved. '¢ Constant standard of performance whether the operation is busy or not. '¢ Strives to develop self-esteem, which results in a friendly, relaxed attitude with guests. '¢ Ensure a clean, smart appearance at all times. '¢ Acquaint with all electrical and mechanical equipment and observe all safety precautions whilst using such equipment. '¢ Clear understanding of hotel's associate handbook and the regulations stated within. '¢ Ensure that mise-en-place is complete prior to service. '¢ Receive and seat the guests in courteous manner. '¢ Takes orders. '¢ Prepare drink orders for guests according to specified recipes using measuring systems. '¢ Engage in suggestive selling. '¢ Serve the food and beverage ordered by the guests to the correct standards of service. '¢ Clear tables and re-set the equipment as necessary. '¢ Present the bill to the guest. '¢ Practise necessary sanitation measures in food and beverage handling. '¢ Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools '¢ Ensure all equipment in the outlet is used in such a manner as to prevent damage and prolong its usage. '¢ Ensure the stocking and clearing of beverage preparation stations is adhered to strictly. '¢ Capable of handling mishaps, e.g. spilling of water, wine or food; and reports to the management anything he/she cannot handle alone. '¢ Adhere to all rules and regulations set by the management while on duty. '¢ Work as a team and offer help when needed. '¢ Complete daily beverage stock check, inventory and requisition at the end of the day. '¢ Ensure the accuracy of the stock-pick-up against the requisition form. '¢ Should be able to handle all telephone calls and reservations.Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5