Hair & Beauty Services (Trades & Services)
The Beautician Team at Anna Hoo Clinic provides high-quality, personalized aesthetic facial and body treatments, focusing on client safety, comfort, and satisfaction. Team members perform non-invasive treatments, conduct skin consultations, recommend aftercare, and manage appointments. They uphold strict hygiene standards, maintain a welcoming atmosphere, and document treatment progress. Additionally, they support business growth by promoting products, addressing client inquiries, and collaborating with medical staff for seamless care.Key Responsibilities:
Treatment ExecutionPerform non-invasive body treatments (e.g., CoolSculpting) and facial treatments (e.g., HydraFacial) with a focus on technique and safety.Skin ConsultationsConduct skin assessments, recommend suitable treatments, aftercare, and skincare regimens.Appointment ManagementSchedule and confirm appointments, coordinate with reception, and send reminders.Client Welcoming & ComfortGreet clients warmly, offer refreshments, provide treatment details, and build rapport.Pre-Treatment PreparationConduct InBody analysis, take before-treatment photos, cleanse treatment areas, and prepare for body treatments.Provide aftercare instructions, schedule follow-ups, and check client progress.
Room Cleanliness & SanitationEnsure treatment rooms and equipment are sanitized and restocked before and after sessions.Inventory ManagementMonitor and restock supplies, track product usage, and report low inventory levels.Client Follow-Up & Record KeepingFollow up post-treatment, maintain detailed client records, and ensure confidentiality.Address client complaints professionally, provide solutions, and document issues.
Sales & Business DevelopmentUpsell treatments, recommend skincare products, and contribute to revenue growth.Collaboration with Medical StaffWork with doctors and other staff for cohesive patient care.Prepare invoices and handle client payments efficiently.
Requirements:
Education & Certification
Diploma or certification in aesthetics, cosmetology, skincare, or a related field.
Additional training in specific treatments (e.g., CoolSculpting, HydraFacial) is a plus.
Experience
Previous experience in aesthetic or skincare treatments, preferably in a clinic or spa setting.
Familiarity with non-invasive treatments and consultation practices.
Technical Skills
Proficiency in performing facial and body treatments with a strong emphasis on technique and safety.
Knowledge of skincare products, treatment options, and aftercare practices.
Basic understanding of appointment scheduling software and inventory management.
Customer Service Skills
Excellent interpersonal skills to ensure a welcoming and comfortable environment for clients.
Ability to handle client complaints professionally and provide solutions.
Strong communication skills for conducting consultations, educating clients, and providing aftercare instructions.
Attention to Detail & Hygiene Standards
Commitment to upholding strict hygiene standards for all equipment and treatment areas.
Detail-oriented to ensure accurate record-keeping and client follow-ups.
Sales & Business Acumen
Ability to upsell treatments and recommend suitable products to support business growth.
Basic knowledge of invoicing and payment handling.
Strong collaborative skills to work seamlessly with medical staff for integrated client care.
Organizational Skills
Strong organizational skills to manage appointments, inventory, and client records efficiently.#J-18808-Ljbffr