Add expected salary to your profile for insights
Sephora, a division of LVMH- Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing.
It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia.
Its aim is to animate the most loved beauty community in the world.
Sephora SEA's retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore.
Its digital activities span over eight countries (retail countries excluding India, plus Philippines).
Sephora SEA has experienced rapid growth in the region with many more stores and countries to come.
Job Roles and Responsibilities:
Passionately inspiring consumer loyalty to the brand
Effectively serving and selling to customers
Diligently executing store operations
Store performance and monitoring
Be aware of store sales and KPI targets, take ownership over them and use all available store resources to meet or exceed them
Collaborate productively and respectfully with team members
Self/team management: Training
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
Store management - Merchandising
Execute and maintain established Visual Merchandising and In-Store Communication standards
Store management - Operations
Follow all established policies and procedures
Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
Complete cash register transactions quickly and accurately
Minimize loss in both, the stockroom and the sales floor
Perform all store operations in a safe, effective and efficient manner
Customer Service
Execute the Brand Customer Service standards to meet or exceed customers' expectations
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Use Brands and product knowledge effectively during sales interactions
Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand
Job Requirements:
Minimum secondary school education
1-2 months working in a beauty/fashion customer and commercial-focused retail environment
Basic numeracy, literacy and verbal communication skills
Can start work immediately will be added advantage#J-18808-Ljbffr