Benefits Professional

Job description:
The Benefits Offering Management Team (BOM) is responsible for all operational and delivery aspects and overall integrity of IBM's global benefits programs, including managing the operational aspects of our vendor/supplier relationships with regard to quality and service delivery.

The HR Benefits Administrator is delivering Benefits support to IBM Malaysia Benefits program. There is opportunity in the role to support the Benefits delivery team, and with that gain knowledge in the wider Benefits field.

Responsibilities include (but are not limited to):

Malaysia Benefits Administration:Handling of employee queries and tier 2 queries related to Benefits policy and eligibility.

Vendor management, including oversee vendor's performance and work with broker on day-to-day management of operational issues with the vendor/broker, work with other HR and non-HR functions related to insurance renewal and vendor contracts.
Program management skills -- responsible for overseeing the implementation and administration of new and existing benefit programs. 
Prepare quarterly and ad hoc reports
Handling of ad hoc projects assigned
Work with CoE team to maintain process documentation