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ResponsibilitiesMaintain up-to-date records of patient demographic information on data collection systems
Process billings to patients and third-party reimbursement claims such as insurance firms
Conduct research to respond to patient concerns regarding billing and account information
Monitor unpaid claims and contact customers by sending them payment reminders as required
Perform administrative tasks such as receiving phone calls, replying to emails, and using word processors to prepare reports
Process patient statements, post transactions, and ensure accuracy of inputted data
Ensure compliance with standard procedures and policies in performing job operations
Protect hospital reputation by maintaining confidentiality of client financial information
Minimum RequirementsMinimum SPM / Diploma in Accounting
About Gleneagles Hospital Kota KinabaluGleneagles Hospital Kota Kinabalu is a state-of-the-art, tertiary hospital located along the coastal highway of Kota Kinabalu, close to the heart of the city, just 10 minutes away from Kota Kinabalu International Airport.
Established in 2015, the 180-bed hospital offers a diverse range of healthcare services and patient care by its highly trained medical professionals.
About IHH Healthcare BerhadWe are IHH, one of the world's largest healthcare networks, with 82 hospitals in 10 countries.
We believe that making a difference starts with empathy and putting our patients' needs first to build lasting relationships based on trust.
From everyday care to the little acts that warm the heart, we always deliver our best with genuine compassion – one patient, one family, one touch at a time.
With our unique reach and scale, we strive to continuously raise the bar in healthcare across multiple geographies including our home markets of Malaysia, Singapore, Turkiye and India, and create synergies throughout our network.
We offer our patients a full spectrum of integrated healthcare services across our portfolio of trusted healthcare brands.
As we build on what we do well and share our strengths and resources globally, we are making healthcare better, faster, easier and more affordable for our patients.
Our VisionOur vision is to be the world's most trusted healthcare services network by providing patient-centered quality care.
We champion continuous improvement and innovation.
We are proud to be recognised for excellence in quality and safety in our service.
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