Bpo Call Centre - Customer Service Representative

BPO CALL CENTRE - Customer service representative
Bilingual candidates in Mandarin & English will be given priority. Job scope: To attend to customer's billing & utilities related queries and requests.
Channels: Calls & emails
Requirements: With at least 1-year of experience in customer service.
Preference for candidates with Call Centre experience – Voice & Non-Voice.
Excellent English proficiency (Spoken & Written).
Proficient in Microsoft office.
Swift typing skills.
Location: Training: Taman Bukit Indah/Taman Molek branch
Office/working location: Taman Molek
Working Hours: Monday-Friday: 8 AM – 5 PM/ 8:30 AM – 5:30 PM / 9 AM – 6 PM (Rotational Shifts)
Alternate Saturdays/Sundays: 9AM – 1 PM
Holidays based on Singapore Public Holidays
Remuneration Salary: RM2,800.00 - RM3,000.00 per month (English)
Salary: RM3,100.00 - RM3,400.00 per month (Bilingual English & Mandarin)
Probation period: Minimum 3 months' probation.
KPI incentive upon completion of probation and confirmation: Up to RM300 KPI Incentive