This job is about managing a branch to meet sales goals, lead staff effectively, ensure quality service, and maintain cleanliness standards. You might like this job because it offers the opportunity to drive team success and maximize operational efficiency.
RM 3800 - RM 4800
Setiawalk Mall
Full-Time
Job DescriptionTo lead the outlet to achieve the sales target.
To optimize the best use of available resources (i.e. people, products, and systems), while eliminating losses and wastages, for the maximum returns.
To coach Branch Supervisors and Captains on people management so that they can lead the crew in achieving the organization's objectives.
To optimize knowledge competency and skills proficiency of all outlet crew at the highest level with training and currency refreshers.
To be responsible for keeping the outlet's hygiene and cleanliness is kept at the highest standard at all times.
To be responsible for the outlet and the crew in providing service and product quality of the highest standard at all times.
To achieve high morale, good spirits and teamwork in the outlet by impartially rewarding merits and meting out disciplinary penalties.
To achieve high productivity level in the outlet by constantly reviewing the manning level, the work schedule and the assignment of duties.
To assume the role of PIC for a named outlet as assigned by the Operation Managers or the Management.
Job RequirementsMinimum SPM, Diploma, related hospitality certifications or equivalent in service, hospitality or F&B is preferred.
At least 3 years of relevant experience in the service, hospitality or F&B industry.
Able to communicate orally with customers, management and other co-workers in Mandarin, English and Bahasa Malaysia.
Ability to use Microsoft applications such as Word, Excel and PowerPoint in the course of work is preferred.
Able to manage time efficiently while multi-tasking, by prioritizing and delegating responsibly.
Able to work with clarity and maintain emotional stability under pressure.
Able to work independently or lead the outlet to achieve the organization's goals.
SkillsAnalytical Skills
Critical Thinking
Decision Making
People Management
Ethical Standards And Conduct
Problem Solving
Company BenefitsOfficer Executives Managers
Medical BenefitOfficer Executives Managers
Training & DevelopmentPublic Training In-House Training On The Job Training (OJT)
Staff EngagementTeam Building Company Annual Dinner
Long Service AwardOfficer Executives Managers
Additional InfoExperience Level1 - 3 Years of Experience
Manager / Team Lead
Job SpecialisationCompany ProfileLoud Speakeris a heartland family karaoke which is a budding local brand in Malaysia. It was established in the year of 2009 and born from an idea which challenged the norms back then.
Loud Speaker Family Karaoke is born on the 08 August 2009 with its first outlet at Taman Sutera Utama, Johor Bahru. All the purpose to make our customers satisfy and happy. We provide affordable rates, value-added services and a friendly crew.
Loud Speaker was created for pure joy in singing karaoke with no strings attached, less the microphone cord of course.
Loud Speaker may not yet be the best karaoke in Malaysia, but it has certainly pioneered an evolution of what has became today's karaoke scene.
Our vision is to be SEA's most personalised talent ecosystem; elevating human progress by helping careers and companies grow.#J-18808-Ljbffr