Responsibilities:Manage the parcel and cash processing, disbursement and day-to-day routing to ensure accuracy and reduce loss.
Manage transportation/distribution routes of branches and solve problems during transportation for maximum efficiency.
Manage communication with customers and related personnel across all channels, providing advice and resolving basic issues related to parcel delivery.
Ensure customer information is accurate and meets standard requirements.
Check daily, weekly, and monthly records and reports for parcels with residual delivery problems, addressing issues promptly to meet delivery timelines.
Analyze problems and performance to propose solutions for more efficient and productive delivery.
Support resource adequacy for operations to ensure employee efficiency.
Responsible for the daily earnings summary report and examining the financial system within the branch to assess operational performance.
Supervise employee management, including scheduling and resource support, to ensure efficient workflow.
Direct, advise, and train subordinates to ensure efficient operations and prepare for future appointments.
Study and follow up on new technologies for efficient administration.
Perform other tasks and projects as assigned by the supervisor.
Criteria:Bachelor's Degree or Master's Degree in logistics or a related field.
At least 2 years of experience in branch management of operations in the Express business or a related field.
Proficient in Microsoft Office, especially Excel (Pivot, VLOOKUP).
Ability to communicate in English or Mandarin is an advantage.
Strong leadership skills and professional team management.
Able to communicate, negotiate, and coordinate effectively with other parties.
Critical thinking, proactive work ethic, and a regular focus on results.
Working time: 6 days with 1 day off.
Company Overview:Flash Express is an integrated E-Commerce service provider established in 2017 by Mr. Komsan Saelee, the Chief Executive Officer.
We provide various services, including large items delivery, goods storage, parcel delivery agent services, and financial services.
Currently, we are expanding into Malaysia and seeking local talents to join our pioneer team.#J-18808-Ljbffr