Job Responsibilities:Manage the parcel and cash processing, disbursement, and day-to-day routing to ensure accuracy, reduce loss, and maximize effectiveness.
Oversee transportation and distribution routes for branches and address problems during transportation to achieve maximum efficiency.
Facilitate communication with customers and stakeholders across all channels, providing advice and resolving basic issues related to parcel delivery.
Ensure customer information is accurate and meets standards.
Review daily, weekly, and monthly records and reports for parcels with delivery issues, implementing quick fixes to meet delivery timelines.
Analyze problems and performance metrics, proposing solutions to enhance delivery efficiency and productivity.
Ensure adequate resources are available for operations to enable employees to work efficiently.
Prepare daily earnings summary reports and assess the financial systems within the responsible branch to evaluate operational performance.
Supervise employee management, including scheduling and providing necessary support for efficient operations.
Direct, advise, and train subordinates on working standards to ensure efficient operations and prepare for future appointments.
Stay updated on new technologies relevant to administration for efficient application.
Perform additional tasks and projects as assigned by the supervisor.
Criteria:Bachelor's Degree or Master's Degree in logistics or a related field.
At least 2 years of experience in branch management within the Express business or a related field.
Proficient in Microsoft Office, especially Excel (Pivot, VLOOKUP).
Ability to communicate in English or Mandarin is an advantage.
Demonstrated leadership skills and professional team management.
Strong communication, negotiation, and coordination skills with other parties.
Critical thinking, proactive work ethic, development orientation, and a focus on results.
Working time: 6 days with 1 day off.
Application Questions:Which Microsoft Office products are you experienced with?
Which languages are you fluent in?
How many years of experience do you have as a Branch Supervisor?
Company Overview:
Flash Express is an integrated E-Commerce service provider, established in 2017 by CEO Mr. Komsan Saelee.
Under Flash Group, we offer various services including Flash Logistics for large item delivery, Flash Fulfillment for goods storage, Flash Home for parcel delivery, and Flash Money for financial services.
We are currently expanding into Malaysia and seek local talents to join our pioneer team.#J-18808-Ljbffr