**JAWATAN KOSONG!!****BRANCH SUPERVISOR - KANGAR****JOB DESCRIPTION**Operation- To carry out day to day operations and improve retail's performance in term of sales revenue, cost control, customer's awareness and staff development- To lead & assist Branch Head in manage and prevail retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports- Assist in controlling outlet's operating expenses and billings- Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet- Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge- Ensure & improve staff performance & productivitySales and Marketing- Assist in monitoring outlet's sales performance and drive the team to achieve the sales target- Ensure pricing and display of merchandise items are correctly label and up to- Company's standard practiceInventory- Monitor and handling of housekeeping and the ordering process of retail's stocks- Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry detailsTalent Acquisition & Management- Ensure sufficient manpower for retail by working actively alongside with HR on recruitment- Scheduling and planning for sufficient manpower for daily operation- Oversee the staff's activities and work performance within their assigned area- Assist in providing on-the job training for new and existing staff as requiredAdministration & Ad-hoc- Ensure compliance with Company's policies and operational guidelines- Report to Branch Head or Management on progress and issues- To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a wholeCustomer Service- Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer's enquiries, complaints and issues- Provide solution to customersAd-Hoc Task- Participate in any ad-hoc projects/tasks as assigned by the management**QUALIFICATIONS**- Diploma/Bachelor's degree in Business, Retail Management, or a related field.- At least 5 Years of working experience in the related field is required for the positions. Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.- Required language(s): Bahasa Malaysia & English. Mandarin speaker will be added advantage.- Strong leadership, communication, and interpersonal skills.- Analytical mindset with proficiency in data analysis and reporting.- Willing to works 6 days per weeks and able to work on weekend & PublicHolidays.- Possess own transport.014-635 8389 (Puan Eiza) for more details.**Toong Star Kangar Sdn Bhd**No 35, 37 & 39, Jalan Kangar Jaya 14, Jalan Tuanku Syed Putra, 01000 Kangar, Perlis**Salary**: RM2,000.00 - RM2,500.00 per month**Benefits**:- Additional leave- Flexible schedule- Free parking- Maternity leave- Opportunities for promotion- Parental leaveSchedule:- Day shift- Holidays- Weekend jobsSupplemental pay types:- Overtime pay**Education**:- Diploma/Advanced Diploma (required)**Experience**:- Retail management: 5 years (required)Ability to Commute:- Kangar (required)
